Data Stewardship in a
Connected Mekong Region.
At Mekong Digital Insights, we believe high-fidelity intelligence shouldn't come at the cost of individual anonymity. Our privacy protocols are designed to protect the human behind the header.
"Data is an asset, but privacy is a liability only if ignored. We treat your information as a temporary lease, never a permanent acquisition."
— Compliance Audit Team, 2026
How We Collect and Curate
Direct Interactions
When you request data insights or subscribe to our newsletter, we collect identifiers like your name, email address, and professional affiliation. This is strictly to facilitate the delivery of the specific services you have requested. We do not use these details for automated profiling or unsolicited contact.
Technical Footprints
To improve our analytics engine, we gather non-identifiable telemetry: browser types, session duration, and entry points. This information is aggregated and anonymized, ensuring that individual browsing patterns remain obscured while allowing us to optimize site performance.
Geographic Context
We process IP addresses primarily to serve content relevant to the Vietnamese market and to ensure compliance with regional cybersecurity regulations in Ho Chi Minh City and beyond.
Our Non-Negotiable Boundaries
No Third-Party Brokers
Mekong Digital Insights never sells, rents, or trades your personal information to marketing firms or data aggregators. Your data stays within our secure environment.
The Right to Erasure
Data isn't static. You hold the master key to your record. At any point, you may request the full deletion of your profile and historical engagement data.
Zero Persistence
We don't keep data "just in case." Once the purpose of collection is fulfilled—such as a specific project completion—we scrub local storage across all nodes.
Submission
User submits an inquiry via contact channels.
Decision Point: Is the user in a restricted region? If yes, specialized regional compliance filters apply.
Encrypted Transit
TLS 1.3 protocol wraps the payload during transport to our servers in Vietnam.
Decision Point: Is the data PII (Personally Identifiable Information)? If yes, it is quarantined in a high-security vault.
Automatic Purge
90 days after the last interaction, inactive user record IDs are auto-redacted.
Outcome: Reduced storage liability and total data minimization.
Transparency Q&A
Q: How does Mekong Digital Insights use "cookies" effectively?
A: We use them sparingly. They help maintain your session and remember your language preferences. For a granular breakdown, please visit our Cookie Policy.
Q: Is my data transferred outside of Vietnam?
A: Our primary operations are in Ho Chi Minh City. If data crosses borders for cloud processing, we use standard contractual clauses to ensure it remains under Vietnamese equivalent protection levels.
Q: What happens in the event of a security incident?
A: While we use enterprise-grade protection, no system is infallible. We commit to notifying affected users within 72 hours of incident confirmation, providing clear steps for mitigation.
Regulatory Map
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Decree 13/2023/ND-CP Vietnam Personal Data Protection Decree (PDPD) Compliance.
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General Data Protection Alignment with global best practices for cross-border intelligence.
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Information Security Law Compliance with the Law on Cyber Information Security enforced in VN.
Exercising Your Rights
If you have questions regarding your information, or wish to file a formal request for data access or erasure, our compliance officer is available during standard business hours.
Le Duan 75, Ho Chi Minh City
Mon-Fri: 08:30-17:30